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FAQs on our Bathroom Services
Read our frequently asked questions here for more information on our bathroom services and products. If you have another question, please don’t hesitate to get in touch with our friendly team today- we’re always happy to help!
Yes, we specialise in accessible bathroom projects with expert installation services. Our assessors and bathroom installers are highly skilled in accessibility and will adapt your bathroom to ensure safe and modern designs meet your needs.
Our experienced assessors and installers are experts in accessibility and will design and adapt your bathroom to suit your individual needs. We focus on creating safe, practical, and modern spaces that work for you now and in the future.
Yes, we do.
As part of your accessible bathroom installation, adjustments to walls, flooring, and tiling are often required. We provide decorating and finishing services to ensure everything is completed seamlessly.
Whether you’re having a wet room, walk-in shower, or assisted bath installed, we make sure the final result is cohesive, practical, and finished to a high standard.
Our services go far beyond simply installing new bathroom systems.
We can completely transform your space, including moving or repositioning doors, walls, lighting, and plumbing where required. Our team will assess what is possible within your home and guide you through the best options to achieve a larger or more functional bathroom layout.
We also provide all the finishing trades, including tiling, plastering, and decorating, ensuring your project is completed seamlessly from start to finish.
Yes, we serve all areas of the UK. As leading suppliers of assisted bathing ranges, we supply and install for local and long distance customers.
We don’t use salespeople, so there are no high-pressure tactics or gimmicks, just honest advice.
All of our home assessors are experienced in the mobility and disability sector. During the visit, they’ll take the time to understand your needs, preferences, and ideas. They’ll then offer expert guidance on the best way to use your space and recommend suitable solutions tailored to you.
After your visit, we’ll create a detailed CAD design so you can clearly visualise your new bathroom.
You’ll also receive a full quotation along with a breakdown of all products and services included. This will be sent to you both by email and post, giving you complete clarity and time to review everything.
Once you decide to proceed, we’ll send you an order confirmation form.
This will outline the payment terms and allow us to secure your order. Once confirmed, and a deposit is paid we’ll begin scheduling your installation dates.
Lead times depend on the type of project.
For most installations, this is typically 5 to 7 weeks from order confirmation.
If your project includes bespoke or made-to-order items, such as specialist baths, manufacturing can take up to 12 weeks but can be less.
To minimise disruption, materials are usually delivered on the first day, or shortly after, of installation.
Your installer will take care of receiving and managing deliveries. If anything differs from this plan, we’ll always inform you in advance.
Absolutely. Protecting your home is a top priority.
We use dust sheets and protective coverings to safeguard your carpets, flooring, and furniture throughout the project.
Bathroom installations can involve some noise and disruption, especially during certain stages.
However, we always aim to keep this to a minimum and will keep you informed throughout, so you know what to expect each day.
Yes. We will ensure you have access to a working toilet at the end of each working day.
There may be times during the project when the toilet needs to be temporarily removed, but we’ll always keep you informed in advance.
Water may need to be turned off at certain points during the installation.
In most cases, this will only be for short periods, typically no more than an hour. We’ll always notify you beforehand so you can plan accordingly.
No. If it’s your only usable toilet, we will always ensure one is available overnight.
Only in exceptional circumstances, and with your agreement, would a toilet be removed overnight.
